Job Overview:

This position is well suited for someone who is pursuing a career in community development, economic development, real estate, property management, or small business consulting. The ideal candidate is someone who values mission, learning, and growth within a team that cares and whose administrative and organizational skills are demonstrated and exceptional. The growth opportunities are substantial.

Swift is an 80,000 square foot 2.5 acre commercial and community campus in Hartford’s North End neighborhood. The campus was conceived and built by the community, for the community, and comprises commercial kitchens, a community business center, a small K-1 school, an individual and family counseling facility, and much more. Learn more about this innovative social impact development at www.swiftfactory.org.

The Administrative Coordinator at Swift will work with the Community Solutions team to ensure our diverse group of tenants receive best in class property/office management services and that our campus is the number one place for small businesses to locate and grow. We’re looking for someone outgoing, enjoys helping and greeting people, has a passion for small business and entrepreneurship, and would accel in assisting and interacting with tenants and the building operations team. You will be a part of a team for which our role as stewards of this community investment is much more than a job, it’s a mission for a new kind of inclusive economic development.

About Community Solutions:

Community Solutions is a non-profit organization that works to achieve a lasting end to homelessness that leaves no one behind. We envision a more equitable future where homelessness is never inevitable or a way of life, for anyone. Since 2015, we have led Built for Zero, a movement of more than 70 cities and counties using data to radically change how they work and the impact they can achieve — and proving that it is possible to make homelessness rare and brief. Nearly half of those communities have reduced homelessness in their communities, and 13 of those communities have ended veteran or chronic homelessness. In order to help communities equitably and sustainably end homelessness, we are also working to identify solutions that can address gaps in housing, disrupt inflow into homelessness, and produce more racially equitable systems.

Community Solutions seeks leaders at every level: extraordinary, mission-oriented people not satisfied with the status quo. We are a team of values-driven innovators motivated by results. We eagerly seek and support diverse applicants. We provide generous benefits and opportunities for inspiring and transformational professional growth. We pride ourselves in developing an inclusive workplace culture that encourages staff to bring their whole selves to work every day.

Essential Duties and Responsibilities:

This position will work directly with the lead manager at Swift, assisting in all aspects of the community and economic development programming and serving as the office manager, receptionist, and administrative assistant. You will be the face of the campus at our reception desk, greeting tenants and visitors, answering phones, setting up and coordinating events, coordinating contractors and vendors for site maintenance, filing, and bookkeeping for rent roll and operating expenses, and doing everything possible to empower and aid the success of the small businesses and entrepreneurs that occupy our campus.

  • Working with management to come up with ideas for innovative events and administer those events
  • Assists in planning outreach programs, conferences, meetings, seminars, with a responsibility to make all necessary arrangements including travel and coordinates events and details.
  • Working to empower tenants as a liaison to our business advisory and culinary collaborative partner organizations, making appropriate referrals.
  • Assist in strategizing new ways to engage community members
  • Accounting, bookkeeping, rent roll, and financial reporting
  • Preparing presentations in slides or PowerPoint with management direction
  • Opening and closing the campus in the morning, including conducting a daily inspection of the premises.
  • Assist in strategizing how to empower small businesses
  • Working with the building superintendent to increase building operations efficiency.
  • Working with the building superintendent to identify and resolve cleaning and maintenance issues.
  • Working to help connect/network tenants with each other and making referrals.
  • Maintains filing system for the operations team
  • Answers phones and greets tenants and visitors
  • Moving tables and chairs, furniture between buildings as needed, and for events.
  • Receives mail and maintains campus mailboxes and delivery
  • Maintains office kitchen inventory.

Supervision & Reporting:

This position works closely with and reports directly to Swift’s lead manager supporting all of the above mentioned responsibilities. Some weekends and on-call may be required, but this position is generally on-site Monday-Friday, 8AM-5PM.

Knowledge, Skill, And Ability:

  • Basic financial bookkeeping and reporting experience are a must.
  • Technologically proficient with MS Office, Google Apps, Video Conferencing, Social Media, Adobe programs
  • Ability to think on your feet, managing a wide variety of tasks and duties with routine interruptions of your workflow with ad-hoc requests.
  • Basic graphic design experience preferred
  • Comfortable in a variety of social settings
  • Exceptionally well organized and comfortable managing files physically and digitally, maintaining logs and records.
  • Demonstrated written and verbal communication skills
  • Considerable knowledge of office procedures and working within a team for process improvement.

Preferred Experience & Qualifications::

  • Three (3) years of relevant administrative experience or a Bachelor's degree and one (1) year of relevant experience may be substituted.
  • A current resident of Hartford’s North End is preferred.
  • Ability to function independently while operating effectively within a team environment
  • Commitment to the mission of Swift and Community Solutions
  • Food business experience is a plus
  • Reception or other customer/client-facing experience a must.
  • Servsafe Certification a plus and will be required within 30 days of starting the position.
  • Professional, courteous demeanor and appearance; ability to engage positively and work professionally with tenants, youth, and staff members.
  • Non-traditional candidates are welcome. Community Solutions strives for representation and authentic inclusion of applicants and employees who have direct, first-hand experience with poverty, homelessness, and their root causes (including marginalization, discrimination, and inequity.
  • Formerly incarcerated applicants welcome.

Physical Requirements and Working Conditions:

Candidates must be able to report to the office daily, be able to sit or stand for long periods. Candidates must have adequate physical strength and stamina to lift, push and/or pull at least 50 lbs., must have visual and auditory acuity, and must maintain such physical fitness as to be able to perform the duties of this role. Must have a driver’s license and vehicle for local travel.

Benefits and Compensation:

Community Solutions offers competitive salaries, health insurance, benefits packages, paid holiday. The salary for this position is $42,000 to $47,000