Project Overview

The Brownsville Partnership is looking for a highly-organized Data and Outreach Manager for Community Action for Health Homes, an innovative home repair project. Focused on the Brownsville neighborhood of Brooklyn, this holistic model builds community relationships and infrastructure to sustain healthy home repairs through a systematic quality improvement process. At the heart of the approach are housing inspections and subsequent repairs that lead to improved health and safety outcomes for residents. A core principle of the work is ‘no survey without service’ – that is, any house and resident whose unit receives a survey will have priority repairs implemented and will have a follow-up to ensure repair work is achieved and upholds quality. The position will report to the Program Manager of Community Action for Healthy Homes.

The Community Action for Healthy Homes Outreach and Data Manager will support the rollout of the second phase of Community Action for Healthy Homes (CAHH). The first phase of the project came to completion in October 2022 with a successful proof of concept (taking the model from Australia and contextualizing it to Brownsville, Brooklyn). The second phase of CAHH is launching in partnership with a health plan to more directly tie improvements in home, health, healthcare, and cost.

About BP

The Brownsville Partnership convenes community stakeholders to harness their collective power to advance the health, safety, and prosperity of the storied Brooklyn neighborhood of Brownsville. Over more than a decade, residents, government, local businesses and community based organizations, and philanthropies have come together under the Brownsville Partnership (BP) to work collectively on priorities set by Brownsville families. More than 50 organizations have been part of the journey thus far, harnessing the collective strength, talent, and activism rooted in the neighborhood. The Partnership supports the implementation of the Brownsville Plan, a collective strategy for the equitable development of the neighborhood, through a focus on health, housing, and economic mobility. In 2019, the Partnership transitioned from a project incubated within Community Solutions to become a separate not-for-profit; Community Solutions provides ongoing shared services and administrative support.

Position Overview

The Outreach and Data Manager will serve as the lead for outreach and data quality control for Community Action for Health Homes. They will engage with residents, partner organizations, housing providers, and other stakeholders to deliver home repairs that improve health outcomes, ensuring that partner relationships are strong and data collection and analysis are tightly managed to track results and drive improvements. In addition to analysis of project data collected, the Outreach and Data Manager will work, with support from a Quality Improvement consultant, to further drive the quality improvement methodology applied to this project. Using data, they will identify parts of the process that would benefit from improvement, lead quality improvement efforts, and identify opportunities for scale-up and spread.

Brownsville Partnership takes an active community-wide approach to data collection, analysis and use. The Outreach and Data Manager will also have ample opportunity to provide data analysis and visualization support to other BP projects that may relate to or be reinforced by the CAHH project.

Overall

  • Serve as a professional enthusiastic ambassador reflecting the mission and values of Brownsville Partnership.
  • Serve as a trusted partner and active listener with residents and partners to grow participation in CAHH and foster continuous feedback.
  • Create and implement outreach plans tailored to different project requirements to support the CAHH project from design to testing to implementation to scaling.
  • Establish and track clear measurable outcomes for project outreach at all phases of activity.
  • Proactively maintain an understanding of best practices with respect to participatory planning and community engagement in housing and health initiatives.
  • Identify opportunities for improvement and implement immediate changes and/or charter with the Executive Director an improvement project to address the opportunity.

Community Action for Healthy Homes Outreach

With guidance from the CAHH Program Manager, work as part of the Community Action for Healthy Homes team to plan, test, and scale a rapid unit repair initiative including to:

  • Manage the recruitment, training, and supervision of residents and partners hired to conduct in-unit surveys.
  • Serve as logistics lead and on the ground support for survey teams
  • Design and manage public education, outreach, and consultation processes related to CAHH as well as other related housing, health, and neighborhood improvement initiatives that might arise.
  • Support development and implementation of partnership agreements with local housing providers, community groups, faith groups, and service agencies to test and scale Community Action for Healthy Homes.
  • Identify and implement shared opportunities with a sister organization, United for Brownsville, to educate and engage families with young children.
  • Maintain documentation such as resident contact lists, sign-in sheets, other databases as required
  • With the Program Manager, establish and track budgets for each survey-fix process, including training, materials, and repairs.
  • With the Program Manager and the Operations Manager, ensure adherence to organizational policies and compliance with regulatory requirements, including those related to confidentiality and privacy.

CAHH Project Lead: Data for Quality Improvement

  • Participate in creating, implementing, and as needed, updating, a data plan aligned with the CAHH Quality Improvement approach through a combined approach of CAHH survey data, neighborhood data, and health-based data collection with project partners including health system stakeholders among others.
  • Refine and use standard reporting metrics to maintain clear, plain language dashboards for assessing progress and communicating with the community and project partners.
  • Support the assessment of the impact of CAHH, through ensuring quality data collection as well as capturing qualitative changes, through resident feedback and creative communications.
  • Research and help develop precedents and prototypes for translating results into a Unit Scorecard.
  • Work with the CAHH Program Manager and the BP Operations Manager to maximize tools including Tableau and Google Drive, Salesforce.
  • Draft materials to disseminate project achievements and lessons learned to multiple audiences including project funders, resident stakeholders, and housing and health practitioners.

Qualifications

  • 3 - 5 years of related work experience
  • A proactive approach to work, and ability to work independently, a collaborative work style, and an ability to hit the ground running
  • Ability to successfully manage multiple tasks in a fast-paced environment to meet project goals, including upholding the commitment of ‘no survey without service’.
  • Ability to coordinate and communicate with the Program Manager to create a strong team and a supportive work culture.
  • Proven ability to meet deadlines, control costs, and identify risks through sound project execution.
  • Passion for democratizing data and using quality improvement tools to empower residents to drive positive change.
  • Commitment to continual learning and applying an intersectionality equity lens to one’s daily practice.
  • Ability to prepare and deliver strong, clear communications for a range of audiences and stakeholders; experience with social media and data visualization tools an asset.
  • Well-developed facilitation skills and ability to create spaces where multiple perspectives are embraced
  • Ability to use data and research for generating and analyzing options and progress – ability to know where to find the right information using a variety of tools

Software/Apps Used

• Google Drive - Docs, Sheets, Forms, Slides, Groups

• Data Visualization (Tableau)

• Microsoft Office including Access Database in the Office suite.

• Website hosted by Squarespace (similar to WordPress and other CMSes)

Salary Range
$72.2k-90.2k

Travel Requirements And Work Environment
The employee will work remotely and when safe and appropriate, from the Gregory Jackson Center in Brownsville.

  • Work will involve leading teams and trades in residents’ units; Must be comfortable engaging people in their homes.
  • The job will require attending monthly evening meetings and may include occasional long hours and weekend work.
  • Travel could be required within Brownsville and New York City for meetings, and out-of-town travel for conferences and training may be required when deemed appropriate and safe.

Diversity and Inclusion:

We strive for inclusivity and diversity by attracting extraordinary people from diverse backgrounds and lived experiences. We seek to employ an all-star team of people who vary by their race and ethnicity, gender identity, sexual orientation, nationality, age, culture, religion, veteran status, physical and mental abilities. We promote equal opportunity in the recruitment, selection, training, compensation, promotion, and benefits of all employees.

COVID-19 Vaccination Mandate:

COVID-19 vaccination is mandatory for all full-time, part-time, and contracted. Vaccination documentation must be provided. Vaccination information is completely confidential between the staff member and HR.