About Community Solutions:
Community Solutions is a non-profit organization that works to achieve a lasting end to homelessness that leaves no one behind. We envision a more equitable future where homelessness is never inevitable or a way of life, for anyone.
Since 2015, we have led Built for Zero, a movement of more than 100 cities and counties in the United States using data to radically change how they work and the impact they can achieve — and proving that it is possible to make homelessness rare and brief. Nearly half of those communities have reduced homelessness in their communities, and 14 have ended veteran or chronic homelessness. In order to help communities equitably and sustainably end homelessness, we are also working to identify solutions that can address gaps in housing, disrupt inflow into homelessness, and produce more racially equitable systems.
In recent years, we have begun working with key communities and partners outside the United States to help stand up large-scale efforts to end homelessness in Canada, Australia, the United Kingdom, and France. Through that work we are seeking to identify and spread the common features of successful movements to end homelessness, and generate proof that doing so is possible around the world. Two communities outside the United States have already reached functional zero; we want at least five more to join them by 2026.
Community Solutions seeks leaders at every level: extraordinary, mission-oriented people unsatisfied with the status quo. We are a team of values-driven innovators motivated by results. We provide generous benefits and opportunities for inspiring and transformational professional growth. We pride ourselves in developing and nurturing a diverse and inclusive workplace culture that encourages staff to bring their whole selves to work every day.
Community Solutions (CS) is seeking an individual to join the Built for Zero team as a Systems Improvement Advisor for International & Initiative Large-Scale Change.
This person will be responsible for providing regular coaching to dedicated teams working to measurably end homelessness in key geographies outside of the United States, and working closely with the Strategy Lead for International & Initiative Large-Scale Change to develop, document, and deliver an emerging approach to adapting the Built for Zero model from the United States to large-scale change efforts to end homelessness internationally (and in specific population-based efforts to end homelessness in the United States).
Initially, the Systems Improvement Advisor will work closely with the Strategy Lead for International & Initiative Large-Scale Change to help at least five communities outside the United States reach “functional zero” homelessness by 2025, with initial responsibility focused on supporting key Australian stakeholders to execute against initiative aims. This coaching, which will operate within a Quality Improvement framework, may include:
This person will also work closely with the Portfolio Lead for Large-Scale Change and the Strategy Lead for International & Initiative Large-Scale Change to transfer knowledge and coaching best practices from the Built for Zero USA domestic team to our support of key communities and large-scale change partners outside of the United States, and to develop and test new coaching tools and materials appropriate to novel international contexts, and to our work with initiative-based Large-Scale Change partners in the United States.
The candidate of our dreams is organized, but not rigid — a “get stuff done” kind of person who can work out a plan of action quickly in the face of ambiguity and changing information (this environment offers a lot of both). We’re looking for the sort of person who finds problem solving and complex implementation fun and who prides themselves on seeing multiple paths to the same outcome. You should come to work every day with a desire to collaborate with your teammates as we serve local change agents in communities around the world.
You should be dedicated and clear-eyed about what it takes to make a difference for some of the most vulnerable people in our societies, and you should understand how racism, sexism, homophobia, colonialism, and other forms of oppression structure and impede that work. You should also demonstrate a high level of empathy and flexibility, which will be critical to ensuring successful collaboration with partnering organizations.
This work is hard, and our team is relentlessly committed to rigor, measurement and provable impact. You’ll work hard like the rest of us, and every day, you’ll have the satisfaction of contributing to a meaningful outcome that is owned by our whole team. Your title will be Systems Improvement Advisor, but when people ask you what you do, we hope you’ll learn to say, “I’m helping communities around the world end homelessness.”
Essential Duties and Responsibilities:
This position is ideally located internationally to the extent time zones can be reasonably managed. Applicants from the United States will also be considered.
This position requires regular interaction with partners in a range of countries and with colleagues in the United States, requiring accommodation for multiple time zones as part of the normal work day. That being said, Community Solutions is committed to ensuring that the individual in this role is not routinely working more than the standard 40 hours per week.
The salary range for this position is US $72,200 to $90,200, depending on experience, proficiency and qualifications.
Up to 5 days of travel will be required every month to attend semi-annual team retreats, community site visits, and other on-site trainings or convenings in the US. A few times each year, extended travel (1-2 weeks) will be necessary to locations outside the US.
Diversity and Inclusion:
We strive for inclusivity and diversity by attracting extraordinary people from diverse backgrounds and lived experiences. We seek to employ an all-star team of people who vary by their race and ethnicity, gender identity, sexual orientation, nationality, age, culture, religion, veteran status, physical and mental abilities. We promote equal opportunity in the recruitment, selection, training, compensation, promotion, and benefits of all employees.
COVID-19 Vaccination Mandate:
COVID-19 vaccination is mandatory for all Community Solutions staff — full-time, part-time, and contracted. Vaccination documentation must be provided to Community Solutions. Vaccination information is completely confidential between the staff member and HR.