Position Overview:

This full-time position supports communities, individually or in cohorts, in achieving real-time, person-level data sets in service of ending homelessness. This is achieved through coaching, training, and referrals to technical assistance resources.

The Data Coach & Performance Advisor is on Built for Zero’s System Infrastructure team.

Essential Duties and Responsibilities:

The Data Coach & Performance Advisor will:

  • Coach communities to achieve and sustain Built for Zero’s Quality Data Standards—the development of their By-Name lists, tracking improvements through By-Name List scorecards with a focus on improving data infrastructure and using data to measure racial equity—as well as other data-related goals.
  • Provide the coaching to a cohort of communities so they are able to track progress toward ending homelessness on at least a monthly basis.
  • Develop tools, processes and strategies to address common barriers communities face, especially those related to being able to report timely, quality data.
  • Train Built for Zero staff and communities on data and data visualization tools and concepts, such as performance dashboards and data accuracy.
  • Provide data coaching interventions at community site visits and in-person conferences as needed.
  • Support improvements to the Built for Zero internal performance management infrastructure.

Professional Experience and Qualifications:

  • Bachelor’s degree or an equivalent combination of education and experience.
  • At least five to seven years of previous work experience in a professional environment.
  • Experience in the design, management, and training end users on the Homeless Management Information System (HMIS) or other similar relational databases.
  • Knowledge of/experience in working in housing and homelessness or related sectors is preferred but not required
  • Project management skills, as evidenced by leading projects to successful and measurable completion.
  • Experience with building and interpreting data visualizations, data analysis, and quantitative measurements.
  • Ability to communicate effectively in written, oral, and visual form.
  • Ability to work independently on multiple projects at the same time.
  • Ability to lead meetings and present results to internal and external audiences.
  • Ability to use a strengths-based approach when developing and executing projects.
  • Ability to learn and adopt new technology as necessary.
  • No supervisory responsibilities.

Software/Apps Used:

  • Google Suite
  • Microsoft Office, including Microsoft Excel
  • Tableau/Tableau Server
  • Asana
  • Zoom
  • Slack
  • Salesforce
  • Mural

Salary Range:

CS offers competitive salaries and benefits packages for every position. The salary range for this position is between $76,634 and $95,793. The actual salary is commensurate with the candidate's experience and may go beyond the listed range.

Travel Requirements:
Up to 5 days of travel per month may be required to attend team retreats, strategy meetings, funder meetings, community visits, Learning Sessions with partners and community teams, and other on-site convenings.

Work Environment:

This position can be located anywhere in the US and provides for the flexibility to work from a remote location without the standard support available at an office if desired. The Built for Zero team has offices in Los Angeles and New York. Travel will be required to attend semi-annual team retreats, community site visits, and other on-site training or convenings. This position can anticipate traveling up to 1-2 times per quarter for 3-4 days per trip. Most travel is to major cities around the US, including current Built for Zero communities.

Diversity and Inclusion:

We strive for inclusivity and diversity by attracting extraordinary people from diverse backgrounds and lived experiences. We seek to employ an all-star team of people who vary by their race and ethnicity, gender identity, sexual orientation, nationality, age, culture, religion, veteran status, physical and mental abilities. We promote equal opportunity in the recruitment, selection, training, compensation, promotion, and benefits of all employees.

COVID-19 Vaccination Mandate:

COVID-19 vaccination is mandatory for all Community Solutions staff—full-time, part-time, and contracted. Vaccination documentation must be provided to Community Solutions. Vaccination information is completely confidential between the staff member and HR.