The System Transformation Advisor assigned to San Diego will work as part of a small Built for Zero team charged with discovering what it takes to end homelessness in a large metropolitan community, a strategic priority for Community Solutions. Known as the Large City Cohort, this team provides a learning network for community leaders from San Diego and a small number of similar-sized communities like Detroit, Phoenix, and Washington DC, to share emerging best practices and strategies aimed at ending veteran homelessness. The person who fills this position will be responsible for leading an effort, with a team of local leaders, to end veteran homelessness in San Diego. They will also be responsible for working collaboratively with other System Transformation Advisors assigned to communities in the Large City Cohort and leveraging the full capacity of the Community Solutions and Built for Zero teams, including the real estate, data, catalytic projects, communications, and partnership management staff.
San Diego Context:
San Diego’s Community Action Plan on Homelessness calls for an end to veteran homelessness in three years in the City of San Diego, and thereafter, a scale strategy for a similar end state in the County of San Diego. The Regional Task Force on the Homeless, a local non-profit organization that acts as the lead agency for the San Diego Continuum of Care, is responsible for coordinating the community’s response to this call to action and providing the data infrastructure for this effort.
This position - the Built for Zero Systems Transformation Advisor (STA) - is responsible for supporting San Diego and working with the Regional Task Force on the Homeless, in ending homelessness for veterans as aligned with the Community Action Plan. More specifically, the STA will work collaboratively with the soon-to-be-hired System Improvement Manager at Regional Task Force on the Homeless, to operationalize the BFZ methods, tools, and data infrastructure to operationalize a measurable end to veteran homelessness in San Diego. In doing so, the STA is also responsible for helping the Regional Task Force’s System Improvement Manager, interpret and translate these same methods for the local effort focused on ending youth homelessness.
About Community Solutions:
Community Solutions is a non-profit organization that works to achieve a lasting end to homelessness that leaves no one behind. We envision a more equitable future where homelessness is never inevitable or a way of life for anyone. Since 2015, we have led Built for Zero, a movement of more than 70 cities and counties using data to radically change how they work and the impact they can achieve — and proving that it is possible to make homelessness rare and brief. Nearly half of those communities have reduced homelessness in their communities, and 13 of those communities have ended veteran or chronic homelessness. To help communities equitably and sustainably end homelessness, we are also working to identify solutions that can address gaps in housing, disrupt inflow into homelessness, and produce more racially equitable systems.
Community Solutions seeks leaders at every level: extraordinary, mission-oriented people not satisfied with the status quo. We are a team of values-driven innovators motivated by results. We eagerly seek and support diverse applicants. We provide generous benefits and opportunities for inspiring and transformational professional growth. We pride ourselves in developing an inclusive workplace culture that encourages staff to bring their whole selves to work every day.
Defining Success for this Position:
When hired, the System Transformation Advisor will lead a community effort to define and achieve a clear and measurable milestone toward reducing veteran homelessness. Thereafter, the System Transformation Advisor is accountable for establishing milestones and measurable progress toward the goals to end homelessness for veterans in the timeline established by the San Diego Community Action Plan on Homelessness.
In the first three months, this position will be responsible for:
Essential Duties and Responsibilities:
Job duties and responsibilities include the following, aligned with Community Solutions' current strategic plan and the San Diego Community Action Plan on Homelessness. These duties and responsibilities are sometimes unique to this position and will sometimes be shared with the Improvement Manager assigned from the San Diego Regional Task Force on the Homeless.
In addition, this individual will be responsible for working collaboratively with key members of the BFZ team to help design and improve upon an emerging strategy intended to result in several large communities reaching functional zero for veterans.
Candidates should have at least 5 years of experience working in the housing, homelessness, or human services sectors. They should also be based in San Diego and have strong knowledge of local politics and homelessness/housing systems.
The Built for Zero team draws on a set of core competencies to support communities in their journey toward ending homelessness. The ideal candidate will be very comfortable with two of these competencies in particular:
Special consideration will be given to candidates who have taught QI principles and facilitated teams through improvement projects.
Candidates should also possess the following:
CS offers competitive salaries and benefits packages for every position. The salary range for this position is $75,000-$85,000 and will be based upon experience.
Regular travel is required to attend semi-annual team retreats, community site visits, and other on-site training or convenings. Most travel is to major cities around the US, including current Built for Zero communities.