Position Overview

The Brownsville Partnership is looking for a highly-organized Program Manager with effective communications skills and experience supporting diverse teams operating in disenfranchised communities. This position will support planning and implementation of an innovative home repair project called Community Action for Healthy Homes as well as several projects focused on improving access to childcare and other community driven early childhood development priorities. The position will report to leadership of the Brownsville Partnership (BP) and United for Brownsville (UB), its sister initiative, focused on early childhood development in the community of Brownsville, Brooklyn.

About BP and UB

The Brownsville Partnership convenes community stakeholders to harness their collective power to advance the health, safety, and prosperity of the storied Brooklyn neighborhood of Brownsville. Over more than a decade, residents, government, local businesses, and philanthropy have come together under the Brownsville Partnership (BP) to work collectively on priorities set by Brownsville families. More than 50 organizations have been part of the journey thus far, harnessing the collective strength, talent, and activism rooted in the neighborhood. The Partnership supports the implementation of the Brownsville Plan, a collective strategy for the equitable development of the neighborhood, through the lens of health, housing, and economic mobility. In 2019, the Partnership transitioned from a project incubated within Community Solutions to become a separate not-for-profit; Community Solutions provides ongoing shared services and administrative support.

United for Brownsville is a family-led collaboration transforming the early childhood systems in Brownsville, Brooklyn, so that all young children are able to flourish. At the heart of UB’s work are two groups of local stakeholders who have collaborated since UB was founded in 2018: The Family Advisory Board is composed of mothers, fathers, and grandparents from the community. UB’s work starts with these families’ hopes for their children and their ideas for eradicating systemic inequities in early childhood services. The Provider Action Team is composed of staff from health, education, and social services agencies and programs who have agreed to work with families to coplan projects and interventions to make early childhood systems and services more accessible and responsive to local families’ needs and goals. This approach disrupts harmful power dynamics and beliefs rooted in anti-Black racism that prevent Black and Latinx children from lifting off.

Job Duties

Brownsville Partnership Duties (65%)

The Program Manager will oversee all aspects of the second phase of Community Action for Healthy Homes (CAHH), an adaptation of a well-documented model for improving health outcomes through home inspections and rapid repairs conducted at no expense to the occupant. The first phase of the project came to completion in October 2022 with a successful proof of concept (taking the model from Australia and contextualizing it to Brownsville). The second phase of CAHH is launching in partnership with a health plan to more directly tie improvements in home, health, healthcare, and cost.

The Program Manager will be the key person responsible for overseeing and implementing the project work plan, facilitating participation, engagement, and coordination amongst residents and partners, managing logistics, reporting, and administration and supervising a team of full and part time staff that carry out home repair surveys and data entry and analysis. The Program Manager will also participate in efforts to share methods and results with local, national and international stakeholders.

CAHH works at the intersection of housing preservation, environmental health, community organizing, and improvement science. The ideal candidate will have experience in one or more of these areas but more importantly, is someone who thrives on connecting people, ideas, and practices across disciplines to create effective processes and solutions. The chosen candidate will benefit from formal professional development, training, and coaching from our technical assistance partner and from seasoned project advisors.

United for Brownsville Duties (35%)

UB’s team of six staff members is in the early stages of a three-year plan to expand two of our workstreams, which the Program Manager will assist us in achieving.

  • Under the Assistant Director of Applied Projects, members of the Family Advisory Board will work with UB staff to identify 2 service gaps and “brick and mortar” early childhood development and learning opportunities that they would like to see addressed in their community.
  • Under the Deputy Director for Systems change, UB is pursuing data-informed, process-driven quality improvement projects to make four key early childhood systems that demonstrably underserve local children better meet the needs of Black and Latinx families in Brownsville. Those systems are Early Intervention, preschool special education, childcare, and pediatric care.

For both workstreams, the Program Manager will coach Family Advisory Board members and UB staff as needed to help them develop work-plans, timelines, budgets, task-specific checklists, and other tools necessary to plan, scope, and successfully launch new projects. The Program Manager does not need to have expertise in any of the above areas and will not be expected to carry out UB work directly.

Defining Success for this Position

  • Systematic development and spread of the CAHH model in Brownsville
  • Successful launch of 3-4 new UB early childhood projects over the next two years
  • Effective communication with partners, funders, researchers, and community stakeholders to build momentum for widespread adoption of assigned projects, with support from organizational leadership
  • Formation of close collaborative relationship between Brownsville Partnership and United for Brownsville, with support from organizational leadership
  • Identification of opportunities to publicly share successes
  • Engagement of a range of Brownsville landlords/property owners demonstrating CAHH in diverse residential contexts
  • Enhancement of CAHH’s network of local contractors and vendors within the Brownsville community to complete the majority of repairs
  • Further development of a cohort of Brownsville residents trained and serving as team leaders, spreading CAHH
  • Development of strong partnerships with current and potential funders
  • Development of collateral to share the methods and success

Responsibilities

Program management
Provides program management expertise by

  • Developing and implementing work-plans
  • Tracking budget and resources
  • Overseeing CAHH team and vendor work completion to ensure service commitments to residents are achieved. This includes establishing contracts and scope of works for vendors from professional trades, overseeing inspections of fix work and getting defects corrected, and ensuring accurate and timely invoicing and payments.
  • Oversee follow-up to resolve concerns about the survey-fix process, including working with vendors to address repairs that do not meet quality or time expectations.

Partnership and collaboration

  • Serves as lead on project liaising with our technical assistance partners, healthcare partners, early childhood system stakeholder partners and resident stakeholders
  • Provides logistical support for joint activities and planning across BP and UB

Reporting and administration

  • With the Outreach and Data Manager, regularly monitor all CAHH survey-repair activities to ensure rigorous and rapid data collection from all survey-repair activities.
  • Engage partners to continuously identify areas for improvement resulting in improved outcomes.
  • Regularly analyze data from various sources to determine performance and workplan results and recommend actions to address challenges.
  • Project lead ensuring regular and timely reporting with the BP Executive Director, Board, and project funders.
  • Identify and participate in the written materials and presentations to share the success of learning opportunities uncovered through the CAHH methodology

Skills And Qualifications

  • Experience working as part of a multidisciplinary team and passion for working across sectors to design, execute and improve project delivery.
  • Experience in community organizing, construction management, urban planning, housing, or community services is an asset.
  • Strong understanding, through professional, education, and/or lived experience, of the intersections of housing, health, early childhood development and economic development
  • 4-6 years of project management expertise with large-scale change initiatives and proven ability to support and scale change.
  • Experience working with building trades is desirable
  • Strong planning and organizational skills; and the ability to facilitate meetings
  • Detail oriented, including working with and managing data.
  • Self-directed and self-aware and able to adapt to the unexpected.
  • Familiarity with the following:
    • Brownsville, Brooklyn, or similar communities
  • Communications, publicity, or related areas of work
  • Resident and volunteer mobilization
  • Collective impact or participatory planning

Non-traditional candidates are welcome. Convince us you have what it takes!

Software/Apps Used

Google Drive - Docs, Sheets, Forms, Slides, Groups

  • Customer Relationship Management software
  • Microsoft Office including Access Database in the Office suite.
  • Website hosted by Squarespace (similar to WordPress and other CMSes)
  • Various social media (Facebook, Instagram, Twitter)

Salary Range
$85.5k-111.2k
Travel Requirements and Work Environment

  • The employee will work from the Gregory Jackson Center in Brownsville, and remotely when safe and appropriate.
  • Work will involve leading teams and trades in residents’ units; Must be comfortable engaging people in their homes.
  • The job will require attending monthly evening meetings and may include occasional long hours and weekend work.
  • Travel could be required within Brownsville and New York City for meetings, and out-of-town travel for conferences and training may be required when deemed appropriate and safe.

Diversity and Inclusion:

We strive for inclusivity and diversity by attracting extraordinary people from diverse backgrounds and lived experiences. We seek to employ an all-star team of people who vary by their race and ethnicity, gender identity, sexual orientation, nationality, age, culture, religion, veteran status, physical and mental abilities. We promote equal opportunity in the recruitment, selection, training, compensation, promotion, and benefits of all employees.

COVID-19 Vaccination Mandate:

COVID-19 vaccination is mandatory for all staff—full-time, part-time, and contracted. Vaccination documentation must be provided to. Vaccination information is completely confidential between the staff member and HR.